 SYKES Asia has been in operation since 1997 and is officially recognized by the Philippine Government as the pioneer in the Philippine call center industry. The company supports over 30 international clients from technology, telecommunications, financial services, industrial, fast moving consumer goods, retail and travel. Sykes Asia has over 11,000 employees in the Philippines supporting more than 15 languages catering mostly to the Asia Pacific region.
SYKES Asia is the Asia Pacific arm of Sykes Enterprises, Incorporated, a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. Headquartered in Tampa, Florida, SYKES serves its clients in the North, South and Central Americas, the Asia Pacific Rim, Europe, Middle East and Africa through multiple communication channels encompassing phone, e-mail, web and chat delivered through more than 50 contact centers and over 29,500 employees globally.
In the Philippines, SYKES Asia has 5 support centers in the capital city of Metro Manila, strategically located in commercial and business hubs, and employing a workforce of more than 9,000 employees. The company also has a site outside of Manila in the southern province of Cebu which has over 2,000 employees.
Our Mission
Our Mission is to make our clients more efficient and more profitable while improving loyalty to their company brands.
Our Vision
SYKES will be the Global Standard for delivering value-based customer management solutions tailored to the unique needs of our clients. |
